- DETAILED DESCRIPTION OF GOODS AND OR SERVICES
Beau2you is an online store in the natural product market.
- SERVICE/ PRODUCT AVAILABILITY
Our site is only intended for use by people residing in South Africa. We do not accept orders from individuals outside this country.
- BY PLACING AN ORDER THROUGHT OUR SITE YOU WARRANT THAT
You are legally capable of entering into binding contract and
You are at least 18 years old.
You are resident in one of the Serviced Country and
You are accessing our site from that country.
- EVENTS OUTSIDEOUR CONTROL
We will not be liable for any failure to perform, or delay in performance that is caused by events outside of our reasonable control.
Such events may include:
- Natural disasters
- Strikes, riots
- Delay from supplying country
- Delay at customs
- AGREEMENT OF SALE
An agreement of sale between Beau2you and customer is only valid once payment has been made in full and the company receives proof of payment. Up until this point all goods remain the property of Beau2you. In the unlikely event that an order gets placed and stock is not available client will be refunded with a 10% discount on their next order.
- DELIVERY POLICY
Subject to availability and receipt of payment, orders will be processed within 3 working days.
All orders are dispatched via a courier service. A delivery being delayed is not grounds for return or refund. You accept that in order for us to prove delivery of an order, we do not have to prove that you personally received the goods, but rather that any person at the delivery address signed for the delivery.
- RETRUN AND REFUNDS POLICY
The provision of goods and services by Beaut2you is subject to availability. In case of unavailability, Beau2you will contact you with options.
An order can be cancelled if payment has not been made yet for the order by the customer. Once Payment has been made the customer for an order, the order can only be cancelled before the order has been dispatched by Beau2you.
If a product is damaged or broken when you receive it, you must inform Beau2you within one working day of receiving it. We will then make arrangements for a replacement product to be send to you on our account or to refund you in full for the damaged or broken product.
All products are sold with a 7 day satisfaction guarantee. If you are not completely happy with the product that you received with your order, you can contact us within 7 days of receipt with the reason of dissatisfaction. If the product is in its original sealed state we will issue a return number and a return delivery address. Shipping costs for the return will be for your account. Upon receipt, we will inspect the item and if it is in its original sealed state we will refund you the value of the product. If you have opened and / or used the product and are not satisfied, we will pass you r feedback onto the supplier of the product. The supplier’s remedy is then up to their own discretion and Beau2you itself will not be held responsible for issuing a refund.
If you receive the wrong product you must contact Beau2you within one working day. We will check our system to see whether a miss pick has occurred. If there was a miss pick we will arrange to swap the “wrong” product for the once actually ordered on our account.
Beau2you shall take all reasonable steps to protect the personal information of users. For the purpose of this clause “personal information” shall be defined as detailed in the Promotions of Access to Information Act 2 of 2000 (PAIA may be downloaded .
Beau2you respects your privacy. This means that any and all of the personal information collected on this site will be kept strictly confidential and will not be sold, refused, rented, disclosed or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service. If you have any questions, please feel free to email us (see Contact us).
PAYMENT OPTIONS ACCEPTED
Payment may be made via Visa, MasterCard and American Express credit cards or by bank transfer or cash deposit into the Beaut2you bank account, the details of which will be provided during the checkout process.
CREDIT CARD ACQUIRING AND SECURITY
Credit card transactions will be acquired for Beau2you via Virtual Card Services who use the strictest forms of encryption.
CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Beau2you separately from card details which are entered by the customer on the Virtual Card Services secure payment terminal.
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country and the time of presenting payment options to the cardholder is South Africa. The transaction currency is South African Rand (ZAR)